Cancellation, refund and deferment policy for courses

General

All refunds include VAT paid.

You cannot cancel your place on a course after the start date of that course.

The place refill clause (below) does not apply to deferred places.

7-week courses

£1,500 of the fee is non-refundable in all cancellation circumstances

Cancellations made up to 16 weeks before the course start date:

£1,500 non-refundable, all other payments refunded

Cancellations made between 16 and 18 weeks before the course start date:

£1,500 non-refundable; £3000 of payments received are refunded

Cancellations made less than 8 weeks before the start date of the course:

Regrettably no refunds

Place refill clause

If you cancel your place less than 28 days before the course start date and we are able to fill it again, a 50% refund will be given, however if we are unable to fill it the no-refund policy remains in place. This clause does not apply to deferred places, please see below.

Short courses

Cancellations made up to 42 days before the start date of the course:

90% of the fee will be refunded

Cancellations made between 41 and 28 days before the start date of the course:

50% of the fee will be refunded

Cancellations made after 28 days before the start date of the course:

Regrettably no refunds

Place refill clause

If you cancel your place less than 28 days before the course start date and we are able to fill it again, a 50% refund will be given, however if we are unable to fill it the no-refund policy remains in place. This clause does not apply to deferred places, please see below.

Course cancellation

In the unlikely event of your course being cancelled by us due to unforeseen circumstances, you will be notified immediately and all monies received will be refunded.

Course deferments on all courses

You may defer a place on a Gorton Studio course only once with a valid reason and must request deferment no less than 8 weeks before the start date of the course, after this deferment is not possible.

In terms of the cancellation and refund policy, a deferment works as a ‘freeze frame’ from the day it is agreed on the original course, to that same day in relation to the start date of the course you’re deferring to. If you choose to defer and then cancel the place 28 days or less before the start date of the course you have deferred to, there will be no refund even if the place is refilled.

You will not be eligible for a deferment Agreement if any one of these points apply to you:

  • You have previously cancelled a place on a Gorton Studio course
  • You have previously deferred a place on a Gorton Studio course
  • You have failed to complete a payment plan after attending the associated course

Refunds for online learning subscriptions

Except when required by law, paid Subscription fees are non-refundable.