FAQs

There is relevant content for all skill levels: newcomer, intermediate, and advanced.

No, you can use any of the content as you wish, at any time.

Yes, if you have an active subscription, you can continue to access all the lessons on the site as many times as you like.

Each lesson comes with two PDF downloads:

1. A written transcript of the voiceover for future reference and translating into other languages
2. A list of the materials used in that lesson with alternative product names were possible

View sample PDFs

Yes, there is plenty of content for beginners. To find it, go to the BROWSE ALL COURSES page, set the SKILL LEVEL filter on the left to NEWCOMER, and the results will display all the courses designed for beginners.

This guidance on buying basic materials will provide you with enough to do several small projects. If you need specific advice about materials, the knowledgeable staff at Neill’s Materials can help.

If you wish to practice the techniques shown rather than just watching them, you will need some materials. The courses are designed to offer something for everyone’s budget. The lessons aimed at beginners only use clay, latex, and plaster for example, which are the cheapest materials available. The lessons covering more advanced techniques tend to require more expensive materials.

Subscribers have access to a materials list for every individual lesson on the site.

We don’t, because there are so many, and our learners are based all over the world. Our own long-term supplier is Neill’s Materials, who recommend for their knowledge, customer service, and huge range of products, but there are a multitude of other suppliers out there.

Because it’s not possible to calculate accurate quantities without knowing the exact dimensions you’re working to. The size of your projects will be different to those created by Neill in the lessons; everyone’s sculptures and moulds – even of the same subject – are different, and you may have chosen to create a completely different character altogether. So, we could only state exact measurements for the work Neill’s doing, and those amounts would not be correct for anyone else.

We do give techniques for estimating how much of any material you will need for your own projects, however.

The Facebook group Neill Gorton’s Makeup FX 911 is an accessible and reliable place to ask for technical advice. Many professional prosthetics artists, including Neill, share their knowledge and experience here. Please be sure you follow the posting rules.

No, for the purpose of keeping the courses affordable. There is a wealth of content on offer at a very reasonable price, and adding tutor access to this would make them a very different product that would be financially prohibitive for many. The courses are designed for self-directed learning, meaning they’re comprehensive and easy to follow.

If you have specific technical questions about your work, the Facebook group Neill Gorton’s Makeup FX 911 is an accessible and reliable place to ask for advice. Many professional prosthetics artists, including Neill, share their knowledge and experience here. Please be sure to follow the posting rules.

A subscription includes access to a PDF download of the transcript of every lesson, which is the entire voiceover in writing. These voiceover transcripts are ideal for translating into any language using online translation tools; Google translate is free to use for example.

No, as these courses are designed for self-directed learning and we don’t assess your work, we don’t issue certificates.

1. Check you are logged in to your account; you won’t be able to view the videos if you’re logged out
2. Check your subscription is still active by visiting the MANAGE SUBSCRIPTIONS page in your account
3. Ensure your Internet connection or Wi-Fi signal is adequate for streaming
4. If the videos seem to continually buffer, try reducing the video quality using the settings icon on the right of the menu at the bottom of the video display screen
5. Try refreshing your browser
6. Clear your browser’s cache or history (this may require you to log back into your account afterwards)

If none of these actions work, please email us, letting us know which device and browser you’re using so we can help.